[vc_row full_width=”” parallax=”” parallax_image=””][vc_column width=”1/1″][vc_custom_heading text=”FAQ” font_container=”tag:h2|text_align:center” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_column_text]

Hopefully we can answer any questions you may have.

[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”” parallax=”” parallax_image=””][vc_column width=”1/3″][vc_toggle title=”Can I order in bulk?” style=”default” size=”md” open=”false” el_id=”1431311613528-756bbc14-68e5″]

Yes, you can order in bulk. You can send us an email through our Contact Us page, with the amount you want to order, and we will get back to you. You can order as much as you like.

[/vc_toggle][vc_toggle title=”How long does it take to receive my order (delivery time)?” style=”default” size=”md” open=”false” el_id=”1431311613550-c75bc2be-d87c”]At Styleuno Liquid, we have a 48 hour lead time and dispatch on working days only (Mon-Fri), excluding public holidays. Expect to receive your order between 1-5 working days after dispatch, for US delivery. Most orders are received within 3-4 working days, with the standard delivery and free shipping methods.

Our Next Working Day Delivery method generally accounts for orders with a finite number of products, and the order must be made before 3:00 PM (EST) on Monday to Thursday, for you to receive your order by the following day. For Fridays, Next-Day Delivery will reach you by the following Monday. Orders with a large number of products, that request Next-Day, are not guaranteed to be delivered by the next day and thus may fall into our 48 hour lead-time due to the extended preparation of the order – this is not for definite, though. However, once prepared, the order will be shipped for next day delivery unless it was made on Friday – you will receive it on Monday, as mentioned above.

A ‘completed’ status order does not mean that the order is sent; it is to tell you that your order is ready to be dispatched within our 48-hour lease time – this rule applies to standard deliveries, generally.

Nearly all orders are sent on recorded delivery, so they can be tracked. If a tracking ID is requested, it can take up to 48-hours for you to receive it.

Please note: under different circumstances additional delays may apply. In such cases, the company can not be liable for any losses caused by the delay of the shipping process.[/vc_toggle][vc_toggle title=”What are the VG/PG mixes of your e-liquids?” style=”default” size=”md” open=”false”]

We try to offer a wide variety since we know that everyone is different, but generally our standard mixes are 70% VG / 30% PG or 60% VG / 40% PG and these can be chosen during your shopping experience.

[/vc_toggle][vc_toggle title=”Does your alcohol e-liquid contain ethanol?” style=”default” size=”md” open=”false” el_id=”1431314638415-255b0b4e-39cb”]

Our alcohol branded e-liquid does not contain any trace of ethanol and is completely safe for vaping. It is only a flavor.

[/vc_toggle][vc_toggle title=”How are you so cheap?” style=”default” size=”md” open=”false”]

We are e-liquid manufacturers; thus, we cut out a lot of the cost, and since we have such a huge supply of ingredients and e-liquid stock, we can sell bulk at lower than wholesale prices. It would cost a lot more to order from China, as most of our competitors do, and the quality wouldn’t even come close.

[/vc_toggle][/vc_column][vc_column width=”1/3″][vc_toggle title=”Do you have a product catalogue?” style=”default” size=”md” open=”false” el_id=”1431311613703-67c994a4-d305″]

We do have a product catalogue and it can be downloaded by clicking: here. The prices are all available on the website by clicking the specific links within the .PDF file.

[/vc_toggle][vc_toggle title=”Do you accept returns?” style=”default” size=”md” open=”false” el_id=”1431311613794-cbcc6b8b-6fcb”]We do not accept returns for subjective reasoning, as well as many common reasons, due to the nature of our products. I.e., reasons such as the description not matching the taste of the product – isn’t qualifiable. This is why we supply singles on our retail site for you to test. Yet, the likely case we accept returns are, for example, if the wrong order was sent. However, please email us and we can decide depending on the situation.

If a refund or exchange was authorised, for an order that was not wrongly sent, all payments made to ship the products back to our return address will be covered by you. We do not reimburse returns in the form of payment. We may, however, supply you with a discount coupon upon your next order.[/vc_toggle][vc_toggle title=”Do you use oils in your liquid?” style=”default” size=”md” open=”false”]

None of our products contain any sort of oils. All ingredients are mixed from pure ingredients that are PG/VG compatible.

[/vc_toggle][vc_toggle title=”Is cannabis e-liquid legal?” style=”default” size=”md” open=”false” el_id=”1431314671138-fa13c70c-13f4″]

Cannabis e-liquid is legal as it’s only flavor. Real cannabis is not used as that would be against the law. The images are there to only gave you a rough idea.

[/vc_toggle][vc_toggle title=”Seriously, how good are your e-liquids?” style=”default” size=”md” open=”false”]

They are absolutely fantastic! We have shipped thousands worldwide and have had many happy customers. Many of the premium e-liquid brands in the US use our liquid with their branding.

[/vc_toggle][/vc_column][vc_column width=”1/3″][vc_toggle title=”Is my order subject to examination upon reaching my country?” style=”default” size=”md” open=”false” el_id=”1431311613913-dd7aa42d-1644″]

As a customer on our website, you are responsible for knowing the laws of your land in relation to what goods can and cannot be imported by law. If your order is suspected as being classed as prohibited or dangerous by the border control/clearance office of your country when shipped out, any loss incurred if the goods are destroyed due to the examination failing, will not be compensated in anyway by Styleuno Liquid.

[/vc_toggle][vc_toggle title=”I want a nicotine-free alternative of e-liquid, do you have such a supply?” style=”default” size=”md” open=”false” el_id=”1431311613969-5e2c8a06-0c7c”]

We have a 0mg nicotine-free alternative. This must be selected on the specific product page before adding the item to the cart. Our e-liquid is most often available in either 0mg (nicotine-free), 3mg, 6mg, 12mg, 18mg or 24mg nicotine concentrate.

[/vc_toggle][vc_toggle title=”Why is some of your e-liquid so colourful and is it safe?” style=”default” size=”md” open=”false”]We use food-grade approved artificial coloring in liquid form, to make our e-liquid stand out from the rest. (None-oil and tasteless). They are completely safe.

We do not always send our e-liquid colored, so for coloring we request that you leave a note upon checkout.[/vc_toggle][vc_toggle title=”Do you steep your juices?” style=”default” size=”md” open=”false” el_id=”1431314742801-278f2f16-4a56″]

Yes! All Styleuno Liquid e juice is steeped for an optimal period of time, specific to each flavor, before it is shipped out so that you can enjoy a great vape as soon as our juice arrives.

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